Privacy Policy.
Last updated 12 July 2026
This policy explains what information LimeLight Marketplace Ltd. collects, why we collect it, and the choices you have. LimeLight is based in Trinidad & Tobago and serves buyers and sellers across the Caribbean.
Information we collect
When you open a shop or an account, we collect the details you give us — such as your name, email, shop name, island and city, WhatsApp number, and the listings you publish. Sellers who choose to accept bank transfers can save their bank details with us so we can show them to a buyer who has an active order; those details are stored separately from the public shop profile and are never shown on your storefront.
When you place an order or request a booking, we store the order or booking details needed to complete it — items or service requested, delivery zone and address, your name, email and WhatsApp number, the total, and any payment receipt image you upload as proof of transfer. When you leave a review, we store the name you enter, your rating, and your comments.
We also collect basic technical information automatically, such as your device type and general usage of the site, to keep LimeLight secure and working well. We store a small session identifier in your browser to help prevent spam — for example, to limit how many reviews can be posted in a short time.
How we use your information
We use your information to run the marketplace: to display shops and listings, to take and track orders and bookings between buyers and sellers, to send order, booking and account emails, to show reviews, to provide seller dashboards and analytics, to keep the platform safe, and to respond to your questions. We do not sell your personal information.
Payments are made directly to the seller
LimeLight does not process card payments and never holds your money. Orders are placed on LimeLight, and payment is then made directly to the seller — usually by local bank transfer. We do not collect card numbers or banking logins. We do store the receipt image you upload so the seller can confirm your payment, and an automated check may read the amount and reference on that receipt to help match it to your order.
Information shared with others
To complete an order, some details are naturally shared between buyer and seller — the seller sees your order, contact details and delivery zone, and you see the seller's WhatsApp number and, where they have chosen to share them, the bank details needed to pay. Reviews you post are shown publicly with the name you provide. We may share information with service providers who help us operate LimeLight (hosting, database, and email delivery), and where required by law.
How long we keep information
We keep your information for as long as your account is active and as needed to provide the service, resolve disputes, and meet legal obligations. You can ask us to close your account and remove information that we are not required to keep.
Your choices
You can ask to see, correct, or delete the personal information we hold about you, subject to any legal requirements. Sellers can edit or remove their own listings at any time from the dashboard. To make a request, contact us using the details below.
Deleting your account
You can delete your account yourself at any time — sellers from Storefront settings in the dashboard, buyers from the Your orders page. Deleting removes your profile, contact details and any bank details we hold, and takes your shop and listings off LimeLight.
Orders and bookings that have already happened are kept, because the buyer or seller on the other side needs their own record and we may need them to settle a dispute or meet an accounting obligation. Your name and contact details are stripped from those records. You cannot delete while an order or booking is still in progress — finish or cancel it first.
Security
We take reasonable steps to protect your information, but no online service is completely secure. Please keep your account password private and be careful with the information you share directly with other users.
Children
LimeLight is intended for adults. It is not directed at children, and we do not knowingly collect information from anyone under the age of majority in Trinidad & Tobago.
Changes to this policy
We may update this policy from time to time. When we do, we will change the date above. Significant changes will be highlighted where appropriate.
Contact us about privacy at hello@limelightmarket.com, or write to LimeLight Marketplace Ltd., San Fernando, Trinidad & Tobago.