In this section
Back to all topics4 answers
- How does ordering on LimeLight work?
You order on the site, pay the seller directly, and the two of you sort out delivery over WhatsApp.Buying & orders - I've lost my order page. How do I find it again?
Use your order reference — it's on the confirmation and in your messages.Buying & orders - How does delivery work? Do sellers ship to my area?
Each shop sets its own pickup points, delivery zones and fees.Buying & orders - My order hasn't arrived. What do I do?
Message the seller first. If that goes nowhere, tell us and we'll look at it.Buying & orders
Still stuck?
Write to us with what happened and your order reference if you have one, and a person will pick it up.